Terms and Conditions of Sale


Welcome to the MalaniJewelers.Com Web site. By using the MalaniJewelers.Com Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the MalaniJewelers.Com Web site. The policies of MalaniJewelers.Com retail stores may differ substantially from those applicable to your use of the MalaniJewelers.Com Web site.

MalaniJewelers.Com reserves the right to make changes to the MalaniJewelers.Com Web site and its Conditions of Use and Legal Notices at any time. Each time you use the MalaniJewelers.Com Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the MalaniJewelers.Com Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the MalaniJewelers.Com Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability
Intended for Users Over 13
Product Display/Colors
Product Sizes
Errors on Our Site
Pricing Policy
Paying for Your Order
Validating Your Order
Order Acceptance/Confirmation
Return Policy
Order Limitations/Limited Quantities
Shipping
Termination of Use
Real Time Inventory
Billing / Shipping Address
Orders Exeeding $500


Disclaimers and Limitation of Liability

Under no circumstances shall MalaniJewelers.Com or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the MalaniJewelers.Com Web site, including but not limited to reliance by you on any information obtained from the MalaniJewelers.Com Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of MalaniJewelers.Com has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through MalaniJewelers.Com Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for Users Over 13
MalaniJewelers.Com Web site is intended for use by individuals 13 years of age or older. MalaniJewelers.Com Web site is not directed to use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Product Display/Colors
MalaniJewelers.Com Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. Most of our items are hand-made and contain natural stones. That being the case, certain items may contain inaccuracies or imperfections. We request the customer to view the image closely before making the purchase. Exchanges/Returns based on product imperfections (such as stone color, symmetry, etc.) will NOT be honored.

Product Sizes
MalaniJewelers.com Web site attempts to show all the details of our jewelry during which the accuracy of the size might not be visible through the picture. We attempt to put all the sizes of chains and necklaces for your information. However, in any case they are not displayed on our website we request the customer to call us at (404) 298-7811 to obtain this information before purchase.

Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and MalaniJewelers.Com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MalaniJewelers.Com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with MalaniJewelers.Com's Return Policy.

Pricing Policy
Online prices and selection generally lower than those in our showrooms. These prices only apply to our online store and would not be offered in store. Prices and offers are subject to change. All online sales are applicable to online products only, and will not be applicable for in-store purchases.

Paying for Your Order
You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa and MasterCard.

Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address or phone number you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The MalaniJewelers.Com Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy
You may return merchandise purchased at MalaniJewelers.com if it meets the guidelines below.
Important: If you have any reason, you must return a portion or all of your orders, please notify Malani Jewelers Inc. to receive a RMA number. RMA numbers are valid for 15 days from the day they were issued. ALL SALES FROM OUR HOT DEALS OR DEAL OF THE DAY CATEGORIES ARE FINAL AND NON-REFUNDABLE OR EXCHANGEABLE.

MALANI EXCHANGE & RETURN POLICY

  • Malani Jewelers, Inc. provides a 10-day, no-questions-asked, exchange on all products and services purchased of equal or higher value items, except special order items.
  • If you wish to return an item, you can do so within 10 days of purchase, You will be charged a 10% restocking fee. The original shipping charges and insurance fee will also be deducted from the amount of your credit .
  • Any calls or Return requests AFTER 10 days of receiving the jewelry will NOT be honored. NO EXCEPTIONS!
  • If you wish to cancel or changed your mind about a Special order item, you will be charged a 25-50% restocking fee.
  • In case of a return, a credit will only be issued after we receive the merchandise in question. You have to ship the item along with shipping insurance. Malani Jewelers will not compensate for this shipment.
     
  • If you are not satisfied or have changed your mind about your purchase please notify us by e-mail (info@malanijewelers.com) or phone (404-298-7811) and we will immediately issue a Return Material Authorization Number.
  • All items listed as "Hot Deals/Deal Of the Day" will not be accepted if returned, and no credit will be issued. Actual shipping charges paid by Malani Jewelers, Inc. will be deducted from the purchase price, unless the return is due to our error. Our Low Prices do not allow further services here. Jewelry listed in these categories may be little inexact in finish, shape, color etc. than described/displayed.
  • In case of an exchange of products,it is valid one time only.

  • The following terms must be met by you. Return the merchandise to us within 10 days of your original receipt of the order: 
  • The products must be returned in new, resalable condition. 
  • You must include all packaging materials. 
  • You must pay any return shipping expense. 
  • Display the SKU # prominently on the outside of the box to avoid delays to your refund. 

Upon receipt of the returned merchandise in good order in accordance with the above and within 10 days of original delivery, we will issue a store credit. Alternatively you may choose to get store credit for the returned item for purchase of another item at a later date.

Mail to:
Malani Internet Sales
739 Dekalb Ind Way, Suite 100
Decatur, GA, 30033


Order Limitations
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address or phone number you gave us when you placed the order.

Order Limitations/Limited Quantities
MalaniJewelers.Com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. MalaniJewelers.Com also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same MalaniJewelers.Com Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. MalaniJewelers.Com reserves the right to limit or prohibit sales to dealers.

Shipping
All orders placed on this site are subject to product availability and will be shipped according to MalaniJewelers.Com's shipping policies.
In the rare event that your order never arrives, notification of lost items must be received within 5 days from receipt of the shipping confirmation e-mail.

 

Billing / Shipping Address

MalaniJewelers.com only ships to billing addresses. If in case a customer needs an item to be shipped a different address please contact us at (404) 298-7811. If you are purchasing an item after our business hours, you can send us an email at info@malanijewelers.com and one of our customer service representatives will give you a call as soon as we can.

 

To make this process faster, please download the form, fill out all the information and send it to us through fax or a scanned image. If in the case that a customer has not filled out the preceding form, Malanijewelers.com has the right to withhold the order till its completion.


Termination of Use
MalaniJewelers.Com may, in its sole discretion, terminate your account or your use of the MalaniJewelers.Com Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. MalaniJewelers.Com reserves the right to change, suspend, or discontinue all or any aspects of the MalaniJewelers.Com Web site at any time without prior notice.

 

Real Time Inventory Status

We advise all our customers to call us (404-298-7811) before purchase to know the real-time inventory status of any jewelry product in question. Because of our inventory is also displayed in our showrooms, it is possible that the product you have chosen might be available. If in case the jewelry item you have purchased from us has already been sold in any of our showrooms, we will contact you within 48 hrs with refund options.

Orders Exceeding$500
MalaniJewelers.com might require customers to fill out a credit authorization form if the order placed exceedes the amount of $500 . Please ,download the form, fill out all the information and send it to us through fax or a scanned image. This procedure is for the security of both our customer's safety and ours. If in the case that a customer has not filled out the preceding form, Malanijewelers.com has the right to withhold the order till its completion.